{"page":{"id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","name":"cside status page","url":"https://status.cside.com/","updated_at":"2026-08-06T17:45:00Z"},"incidents":[{"id":"01KZC013VJ7Z080N77QC9XSFCF","name":"Dashboard and API are down.","status":"resolved","created_at":"2026-08-06T16:55:43Z","updated_at":"2026-08-19T15:25:07Z","resolved_at":"2026-08-06T17:45:00Z","impact":"critical","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01M0DA0J4VCK4ZQ9NG31BTNMPS","body":"Resolved ","created_at":"2026-08-19T15:25:07Z","display_at":"2026-08-06T17:45:00Z","incident_id":"01KZC013VJ7Z080N77QC9XSFCF","status":"resolved","updated_at":"2026-08-19T15:25:48Z"},{"id":"01KZC15E22NSZ0JAW8NWF16ZGK","body":"The underlying issue was fixed. Monitoring closely for the stability of the fix","created_at":"2026-08-06T17:15:33Z","display_at":"2026-08-06T17:15:33Z","incident_id":"01KZC013VJ7Z080N77QC9XSFCF","status":"monitoring","updated_at":"2026-08-06T17:15:33Z"},{"id":"01KZC013VJNZM90W12GX46BFYW","body":"The dashboard and the public API are currently down. The rest of the analysis/ingest pipeline is up and running.","created_at":"2026-08-06T16:55:43Z","display_at":"2026-08-06T16:55:43Z","incident_id":"01KZC013VJ7Z080N77QC9XSFCF","status":"identified","updated_at":"2026-08-06T16:55:43Z"}]},{"id":"01KYRGE2SA37GH36T2Q0CHRN55","name":"Degradation of proxy","status":"resolved","created_at":"2026-07-30T03:17:36Z","updated_at":"2026-07-30T05:21:25Z","resolved_at":"2026-07-30T05:21:25Z","impact":"none","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KYRQGSHBJVB01XHAA4TP9E0B","body":"All operational","created_at":"2026-07-30T05:21:25Z","display_at":"2026-07-30T05:21:25Z","incident_id":"01KYRGE2SA37GH36T2Q0CHRN55","status":"resolved","updated_at":"2026-07-30T05:21:25Z"},{"id":"01KYRGE2SABYZ8RVV16P782BA1","body":"We are experiencing degradation of the service in some regions","created_at":"2026-07-30T03:17:36Z","display_at":"2026-07-30T03:17:36Z","incident_id":"01KYRGE2SA37GH36T2Q0CHRN55","status":"investigating","updated_at":"2026-07-30T03:17:36Z"}]},{"id":"01KV846E3EZ9FYGDT6NP3PC95W","name":"A subset of cside customers were impacted by a subrequest failure. Impacted parties have been contacted","status":"resolved","created_at":"2026-06-16T11:48:46Z","updated_at":"2026-06-16T11:48:46Z","resolved_at":"2026-06-15T11:45:00Z","impact":"none","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KV846E3EKABQW485MZ80GNF8","body":"A subset of cside customers were impacted by a subrequest failure. Impacted parties have been contacted","created_at":"2026-06-16T11:48:46Z","display_at":"2026-06-15T11:45:00Z","incident_id":"01KV846E3EZ9FYGDT6NP3PC95W","status":"resolved","updated_at":"2026-06-16T11:48:46Z"}]},{"id":"01KSR4X47T67M70XSHC3JWWQCC","name":"Dashboard is down","status":"resolved","created_at":"2026-05-28T20:37:37Z","updated_at":"2026-05-28T21:20:12Z","resolved_at":"2026-05-28T21:20:12Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KSR7B38NTP6V8YQ8WGW246DM","body":"The issue was resolved","created_at":"2026-05-28T21:20:12Z","display_at":"2026-05-28T21:20:12Z","incident_id":"01KSR4X47T67M70XSHC3JWWQCC","status":"resolved","updated_at":"2026-05-28T21:20:12Z"},{"id":"01KSR5AQ6Y0MWF4WHA0VS6Y46Q","body":"The dashboard is mostly up-and-running. A few write operations may still fail sporadically in the meantime.","created_at":"2026-05-28T20:45:03Z","display_at":"2026-05-28T20:45:03Z","incident_id":"01KSR4X47T67M70XSHC3JWWQCC","status":"investigating","updated_at":"2026-05-28T20:45:03Z"},{"id":"01KSR4X47TVTJKEBK34DR9WVJS","body":"An internal service is experiencing networking partition","created_at":"2026-05-28T20:37:37Z","display_at":"2026-05-28T20:37:37Z","incident_id":"01KSR4X47T67M70XSHC3JWWQCC","status":"investigating","updated_at":"2026-05-28T20:37:37Z"}]},{"id":"01KRM5RC2A52XMX4T2YWR0JZF0","name":"Increased API latency","status":"resolved","created_at":"2026-05-14T21:19:50Z","updated_at":"2026-05-14T22:32:45Z","resolved_at":"2026-05-14T22:32:45Z","impact":"none","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KRM9XVYVPG2SVKQMDYPRA2DB","body":"The issue has been resolved","created_at":"2026-05-14T22:32:45Z","display_at":"2026-05-14T22:32:45Z","incident_id":"01KRM5RC2A52XMX4T2YWR0JZF0","status":"resolved","updated_at":"2026-05-14T22:32:45Z"},{"id":"01KRM5RC2A12MKH0KXXWDA1Q7X","body":"The team is investigating latency on the API. The dashboard experience for customers is impacted but mission critical services are unaffected. Investigation ongoing. ","created_at":"2026-05-14T21:19:50Z","display_at":"2026-05-14T21:19:50Z","incident_id":"01KRM5RC2A52XMX4T2YWR0JZF0","status":"investigating","updated_at":"2026-05-14T21:19:50Z"}]},{"id":"01KP9D63ZS9K0QHYBYRC4VWTYS","name":"Dashboard Authentication unavailable","status":"resolved","created_at":"2026-04-15T20:26:38Z","updated_at":"2026-04-15T20:31:47Z","resolved_at":"2026-04-15T20:31:47Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KP9DFHMZGAKGYNJBA2Y5AG2K","body":"The resolution was deployed and further preventative actions scoped.","created_at":"2026-04-15T20:31:47Z","display_at":"2026-04-15T20:31:47Z","incident_id":"01KP9D63ZS9K0QHYBYRC4VWTYS","status":"resolved","updated_at":"2026-04-15T20:31:47Z"},{"id":"01KP9D63ZSCDB9K1AQ1PGQ7YPC","body":"While deploying a setting for customers to force enable MFA for their users an issue was encountered. This is currently being investigated and a resolution will be deployed soon.","created_at":"2026-04-15T20:26:39Z","display_at":"2026-04-15T20:26:38Z","incident_id":"01KP9D63ZS9K0QHYBYRC4VWTYS","status":"investigating","updated_at":"2026-04-15T20:26:39Z"}]},{"id":"01KN4R9597F7EN78F6CBGZSB9G","name":"Dashboard temporarily unavailable","status":"resolved","created_at":"2026-04-01T14:48:38Z","updated_at":"2026-04-01T15:00:31Z","resolved_at":"2026-04-01T15:00:31Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KN4RYWXEBSDVT2XTEETQ4DRH","body":"Dashboard fully operational now.","created_at":"2026-04-01T15:00:31Z","display_at":"2026-04-01T15:00:31Z","incident_id":"01KN4R9597F7EN78F6CBGZSB9G","status":"resolved","updated_at":"2026-04-01T15:00:31Z"},{"id":"01KN4R9597DEEEDRYY0NEYX4YK","body":"Dashboard temporarily unavailable","created_at":"2026-04-01T14:48:39Z","display_at":"2026-04-01T14:48:38Z","incident_id":"01KN4R9597F7EN78F6CBGZSB9G","status":"investigating","updated_at":"2026-04-01T14:48:39Z"}]},{"id":"01KGSR86750Z2RF3082FFXX0Q9","name":"Dashboard temporarily unavailable","status":"resolved","created_at":"2026-02-06T15:13:41Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2026-02-06T16:13:58Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KGSVPK4MCDEH5CTDD1R2ZR4P","body":"Dashboard is healthy again","created_at":"2026-02-06T16:13:58Z","display_at":"2026-02-06T16:13:58Z","incident_id":"01KGSR86750Z2RF3082FFXX0Q9","status":"resolved","updated_at":"2026-02-06T16:13:58Z"},{"id":"01KGSR86755R63J2GB8C4B55S5","body":"Dashboard temporarily unavailable","created_at":"2026-02-06T15:13:41Z","display_at":"2026-02-06T15:13:41Z","incident_id":"01KGSR86750Z2RF3082FFXX0Q9","status":"investigating","updated_at":"2026-02-06T15:13:41Z"}]},{"id":"01KABDXNW03SV57WT3N6107B3F","name":"Outage due to cloudflare incident","status":"resolved","created_at":"2025-11-18T12:09:37Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-11-18T17:44:00Z","impact":"critical","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01KAC212B67T7JMNB7GNB4KFRT","body":"The incident with cloudflare has now been resolved and all functionality to our API and dashboard services are fully functional.","created_at":"2025-11-18T18:01:00Z","display_at":"2025-11-18T17:44:00Z","incident_id":"01KABDXNW03SV57WT3N6107B3F","status":"resolved","updated_at":"2025-11-18T18:01:56Z"},{"id":"01KABRXKVSXJY15MQ8XE1180YD","body":"The dashboard and API are available but customers may experience some issues as the upstream Cloudflare systems recover.","created_at":"2025-11-18T15:21:50Z","display_at":"2025-11-18T15:21:50Z","incident_id":"01KABDXNW03SV57WT3N6107B3F","status":"investigating","updated_at":"2025-11-18T15:22:51Z"},{"id":"01KABDXNW0X6F22HQBS6YZQF8G","body":"We are currently experiencing an outage on our dashboard and API services due to an ongoing Cloudflare incident https://www.cloudflarestatus.com/incidents/8gmgl950y3h7\n\nOur proxy solution is not impacted by the outage.","created_at":"2025-11-18T12:09:37Z","display_at":"2025-11-18T12:09:37Z","incident_id":"01KABDXNW03SV57WT3N6107B3F","status":"investigating","updated_at":"2025-11-18T14:03:25Z"}]},{"id":"01K97ETHBCV8TQ4JWBKK5KXWKB","name":"Dashboard temporarily unavailable","status":"resolved","created_at":"2025-11-04T12:52:44Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-11-04T13:22:25Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01K97GGWN4XZM2J1WX5R5YG8JP","body":"Dashboard back to normal.","created_at":"2025-11-04T13:22:25Z","display_at":"2025-11-04T13:22:25Z","incident_id":"01K97ETHBCV8TQ4JWBKK5KXWKB","status":"resolved","updated_at":"2025-11-04T13:22:25Z"},{"id":"01K97GEVGJYBTR4RVJ9PG8E6H8","body":"Dashboard back to normal","created_at":"2025-11-04T13:21:18Z","display_at":"2025-11-04T13:21:18Z","incident_id":"01K97ETHBCV8TQ4JWBKK5KXWKB","status":"monitoring","updated_at":"2025-11-04T13:21:18Z"},{"id":"01K97ETHBCWMYZMXD96RBC04AD","body":"Dashboard access could be unavailable","created_at":"2025-11-04T12:52:44Z","display_at":"2025-11-04T12:52:44Z","incident_id":"01K97ETHBCV8TQ4JWBKK5KXWKB","status":"monitoring","updated_at":"2025-11-04T12:52:44Z"}]},{"id":"01K6WVNHC5K8CYF651JD08PBG2","name":"Proxy having intermittent issues","status":"resolved","created_at":"2025-10-06T13:34:09Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-10-06T15:22:26Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01K6X1VT64FQVWEQPGMFKQVH48","body":"Incident closed","created_at":"2025-10-06T15:22:26Z","display_at":"2025-10-06T15:22:26Z","incident_id":"01K6WVNHC5K8CYF651JD08PBG2","status":"resolved","updated_at":"2025-10-06T15:22:26Z"},{"id":"01K6X0DECEAMETWVVXXV2614M7","body":"We found the root cause and deployed a fix. Customer traffic wasn't affected. \nSome traffic data might be missing from the dashboard during this time","created_at":"2025-10-06T14:57:06Z","display_at":"2025-10-06T14:24:00Z","incident_id":"01K6WVNHC5K8CYF651JD08PBG2","status":"monitoring","updated_at":"2025-10-06T14:57:16Z"},{"id":"01K6WVNHC50BE8X0VGRPCY2DCT","body":"The Proxy service is having intermittent issues. The problem is known and isolated.","created_at":"2025-10-06T13:34:09Z","display_at":"2025-10-06T13:34:09Z","incident_id":"01K6WVNHC5K8CYF651JD08PBG2","status":"identified","updated_at":"2025-10-06T14:57:41Z"}]},{"id":"01K31W2SERK4HZ29GJ76X93G1N","name":"API failing to respond","status":"resolved","created_at":"2025-08-19T19:14:48Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-08-19T19:36:00Z","impact":"critical","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01K31Y1W828R7EK044Y2F49Z4S","body":"Incident closed ","created_at":"2025-08-19T19:49:15Z","display_at":"2025-08-19T19:36:00Z","incident_id":"01K31W2SERK4HZ29GJ76X93G1N","status":"resolved","updated_at":"2025-08-19T19:50:03Z"},{"id":"01K31W7RM40XM6XT6048J5AFVH","body":"We have implemented a fix, API and dashboard should now be working.","created_at":"2025-08-19T19:17:31Z","display_at":"2025-08-19T19:17:31Z","incident_id":"01K31W2SERK4HZ29GJ76X93G1N","status":"monitoring","updated_at":"2025-08-19T19:17:31Z"},{"id":"01K31W2SER4M5G52XS5ED17M95","body":"The API is failing requests","created_at":"2025-08-19T19:14:48Z","display_at":"2025-08-19T19:14:48Z","incident_id":"01K31W2SERK4HZ29GJ76X93G1N","status":"identified","updated_at":"2025-08-19T19:14:48Z"}]},{"id":"01K25MNQEAMDT4NJMF8GMDECYT","name":"Increased API latency","status":"resolved","created_at":"2025-08-08T20:06:36Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-08-08T21:18:28Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01K25RSAQZNXSQ5CFGC8FNHZQT","body":"The team has fixed the latency on the API. ","created_at":"2025-08-08T21:18:28Z","display_at":"2025-08-08T21:18:28Z","incident_id":"01K25MNQEAMDT4NJMF8GMDECYT","status":"resolved","updated_at":"2025-08-08T21:18:28Z"},{"id":"01K25RPB1RQV7ZQ6FPQ6CMNJ3Z","body":"The team has fixed the latency on the API.","created_at":"2025-08-08T21:16:50Z","display_at":"2025-08-08T21:16:50Z","incident_id":"01K25MNQEAMDT4NJMF8GMDECYT","status":"monitoring","updated_at":"2025-08-08T21:16:50Z"},{"id":"01K25P2R230NN02AN1B5YJVHXG","body":"We have implemented an update and are now monitoring","created_at":"2025-08-08T20:31:11Z","display_at":"2025-08-08T20:31:11Z","incident_id":"01K25MNQEAMDT4NJMF8GMDECYT","status":"monitoring","updated_at":"2025-08-08T20:31:11Z"},{"id":"01K25MNQEABQ28DB9QVDRZQZPX","body":"The team is investigating latency on the API. The dashboard experience for customers is impacted but mission critical services are unaffected. Investigation ongoing. ","created_at":"2025-08-08T20:06:36Z","display_at":"2025-08-08T20:06:36Z","incident_id":"01K25MNQEAMDT4NJMF8GMDECYT","status":"investigating","updated_at":"2025-08-08T20:06:36Z"}]},{"id":"01JX6DCT6PB5FRG6XC2HCXGEEG","name":"Dashboard failing to resolve anything script related","status":"resolved","created_at":"2025-06-08T00:00:09Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-06-08T00:12:52Z","impact":"major","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01JX6E43C5PYDBFCKTPGD515NA","body":"An internal database lost connection, connection has since been reinstated and should work like normal.","created_at":"2025-06-08T00:12:52Z","display_at":"2025-06-08T00:12:52Z","incident_id":"01JX6DCT6PB5FRG6XC2HCXGEEG","status":"resolved","updated_at":"2025-06-08T00:12:52Z"},{"id":"01JX6DCT6PKKDSR8GY9GZK52DB","body":"Script related pages are failing to resolve.","created_at":"2025-06-08T00:00:09Z","display_at":"2025-06-08T00:00:09Z","incident_id":"01JX6DCT6PB5FRG6XC2HCXGEEG","status":"identified","updated_at":"2025-06-08T00:00:09Z"}]},{"id":"01JX5G6S3WE8A8JZZ470EYZ17F","name":"API Timing out","status":"resolved","created_at":"2025-06-07T15:30:03Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-06-07T23:28:46Z","impact":"critical","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01JX6BKBN24PEMGCYCJV5G7CQ8","body":"We found the root cause, and  we will open a maintenance window to roll out a fix that prevents this issue from happening.","created_at":"2025-06-07T23:28:46Z","display_at":"2025-06-07T23:28:46Z","incident_id":"01JX5G6S3WE8A8JZZ470EYZ17F","status":"resolved","updated_at":"2025-06-08T01:41:58Z"},{"id":"01JX5H5B08K53YMTRX1SNFBQ49","body":"Fixed, more info soon.","created_at":"2025-06-07T15:46:44Z","display_at":"2025-06-07T15:46:44Z","incident_id":"01JX5G6S3WE8A8JZZ470EYZ17F","status":"monitoring","updated_at":"2025-06-07T15:46:44Z"},{"id":"01JX5G6S3W9VQA825VWYXPSWEC","body":"API is timing out","created_at":"2025-06-07T15:30:03Z","display_at":"2025-06-07T15:30:03Z","incident_id":"01JX5G6S3WE8A8JZZ470EYZ17F","status":"investigating","updated_at":"2025-06-07T15:30:03Z"}]},{"id":"01JSMMYRYT0VXBPSGNMDTC9J0K","name":"Dashboard login timeouts","status":"resolved","created_at":"2025-04-24T19:38:52Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-04-24T19:32:00Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01JSMNB55Z458AWYQGEKK7TCDN","body":"Website login access is back to normal","created_at":"2025-04-24T19:45:38Z","display_at":"2025-04-24T19:32:00Z","incident_id":"01JSMMYRYT0VXBPSGNMDTC9J0K","status":"resolved","updated_at":"2025-04-24T20:00:16Z"},{"id":"01JSMMYRYTH7DGYK8SCF64RW2V","body":"We experienced intermittent issues with dashboard login. Users may have encountered slow response times or timeouts while attempting to log in.","created_at":"2025-04-24T19:38:52Z","display_at":"2025-04-24T19:23:00Z","incident_id":"01JSMMYRYT0VXBPSGNMDTC9J0K","status":"monitoring","updated_at":"2025-04-24T19:43:07Z"}]},{"id":"01JQH0NJ049X7ZHZ2RRYGT8PJ6","name":"Elevated 504 errors on proxy in Dallas region","status":"resolved","created_at":"2025-03-29T13:15:12Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-03-29T15:59:10Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01JQHA1SGHZF8R9B2KTDM3S8RS","body":"All services operational, no further impact noticed during observation window.","created_at":"2025-03-29T15:59:10Z","display_at":"2025-03-29T15:59:10Z","incident_id":"01JQH0NJ049X7ZHZ2RRYGT8PJ6","status":"resolved","updated_at":"2025-03-29T15:59:10Z"},{"id":"01JQH16WY452RVTR7SZQ2QRE2W","body":"Service recovered, monitoring.","created_at":"2025-03-29T13:24:40Z","display_at":"2025-03-29T13:24:40Z","incident_id":"01JQH0NJ049X7ZHZ2RRYGT8PJ6","status":"monitoring","updated_at":"2025-03-29T13:24:40Z"},{"id":"01JQH0NJ043HGN66MQ6VR9DJ4Q","body":"We are investigating elevated 504 errors in the Dallas Texas area.","created_at":"2025-03-29T13:15:12Z","display_at":"2025-03-29T13:15:12Z","incident_id":"01JQH0NJ049X7ZHZ2RRYGT8PJ6","status":"investigating","updated_at":"2025-03-29T13:15:12Z"}]},{"id":"01JQCSWBBSAV01M0NFD5EV34TY","name":"API degraded performance ","status":"resolved","created_at":"2025-03-27T21:59:37Z","updated_at":"2026-03-12T18:19:37Z","resolved_at":"2025-03-26T23:43:00Z","impact":"minor","page_id":"01JH9SZ1W2WE7YM4G4ASJ20SR4","incident_updates":[{"id":"01JQCSWBBSTJZT28SFDQ7MC85K","body":"API restored. ","created_at":"2025-03-27T21:59:37Z","display_at":"2025-03-26T23:43:00Z","incident_id":"01JQCSWBBSAV01M0NFD5EV34TY","status":"resolved","updated_at":"2025-03-27T21:59:37Z"}]}]}